Terms of Service

Last updated: 3 May 2026

Plain English summary: VoltMate is an iOS app for Tesla owners. Use it lawfully, connect only vehicles you are authorised to access, and verify tax records with a qualified adviser before relying on them.

1. About VoltMate

VoltMate is operated by VoltMate EV, ABN 58 675 419 563. Contact us at support@voltmate.app.

2. Account and vehicle access

You are responsible for your VoltMate account and must only connect Tesla vehicles that you own or are authorised to monitor. Unauthorised monitoring is prohibited.

3. Subscriptions

Consumer subscriptions are billed through Apple in-app purchase. Cancellation, renewal, and refund handling follows Apple's subscription rules. Fleet pricing may be handled through customer-specific arrangements where applicable.

4. Tesla and third-party services

VoltMate relies on Tesla Fleet API and other service providers. Tesla data accuracy, availability, and command behaviour depend on Tesla systems, vehicle connectivity, and permissions granted by the user.

5. Tax and compliance records

VoltMate helps users prepare mileage, charging, and fleet records for HMRC workflows. VoltMate does not provide tax, legal, or financial advice. Users remain responsible for reviewing records and seeking professional advice for their circumstances.

6. Acceptable use

Do not bypass entitlement checks, abuse APIs, or attempt unauthorised access.
Do not use VoltMate to monitor a vehicle without consent.
Do not resell VoltMate data or use the service unlawfully.

7. Availability

We aim to keep VoltMate reliable, but the service may be affected by maintenance, third-party outages, network failures, Tesla API limitations, or platform changes.

8. Liability

To the extent permitted by law, VoltMate is provided without guarantees that every vehicle event, trip, charge, or tax calculation will be complete or error-free. Nothing in these terms excludes rights that cannot be excluded under applicable consumer law.